FAQ’s
How do I take care of my spa?
Check out this informative video from Bioguard.
Why is my pool green?
Green Pool
While most problem that end with algae start with a problem with maintaining proper sanitizer levels, there is a number of reasons as to why your pool looks like a pond.
Lack of Sanitizer – When you allow your sanitizer lever drop below recommended levels, there is nothing in the water to keep algae blooms from growing. If left untreated, this can lead to a situation where you are end up in a sanitizer demand. This situation can prove to be both a costly and very hazardous situation for you and the people that use the pool.
Inadequate Circulation – If your pool water is not allowed to circulate properly then the chemicals never get a chance to have a full effect on your pool.
Failure to Use Maint. Algaecide – While chlorine and other sanitizers do a very good job at preventing most kinds of algae growth, there are some varieties of algae that do have immunities against certain sanitizers. It is because of this reason that it is very important to always add a maintenance algae inhibitor such as BioGuard Back Up to prevent the growth of such algae.
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Why is my pool cloudy?
Cloudy Water
Cloudy water can be caused by a number of different reasons. The best solution if you have cloudy water is to bring a sample of your pool water to a BioGuard Dealer to have your water tested the ensure proper balance. Here are some of the most common causes for cloudy water.
Inadequate Circulation – If your pool water is not allowed to circulate properly then the chemicals never get a chance to have a full effect on your pool.
Improper Water Chemisty – Trying to clear a cloudy pool without proper water chemistry is like trying to cut your grass with a pair of scissors. You might eventually get there with a lot of time and frustration, but it doesn’t make much sense. By keeping your pool balanced and happy, you save yourself both time and money.
Poor Filtration – As sand gets used, it can become clogged. When it does your must backwash to ensure that you are properly filtering your pool. Sand should be changed about every 5 years, but remember, every pool is different so you should find out what works best for you.
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When to backwash?
Backwashing
There is not a set schedule that you should backwash your sand filter. Every pool is different and behaves as such. Whenever you do backwash your filter, the pressure that is displayed on your pressure guage is considered your filter’s normal operation pressure. When the pressure displayed reaches 8 – 10 PSI beyond it’s normal operation pressure, then it becomes time to backwash your filter. It is imperative that your gauge is in working order because it is the only tool that can tell you when to backwash. Follow the steps below if you are unsure about proper backwashing techniques.
Only backwash when needed – As odd as it may sound, your filter will actually clean better if it is dirty than if it is clean. This is because as the small particles build up in the sand, it is able to catch smaller and smaller particles.
Rinsing or Filter to Waste – This is essential to prevent sand from re-entering the pool. Rinsing the sand (filtering to waste) forces the sand to settle out in your filter. If this is not done, sand may enter the pool through the reture after backwashing.


